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Services | IT Solutions | ITIL® v3

The Information Technology Infrastructure Library (ITIL®) is a set of concepts and policies for managing IT infrastructure, development, and operations. ITIL® is published in a series of books and gives a detailed description of important IT practices with comprehensive checklists, tasks, and procedures.

  • Maden Technologies observes the best concepts, practices, and processes of ITIL® v3 to deliver business value across the IT service lifecycle:
    1. Service strategy
    2. Service design
    3. Service transition
    4. Service operation
    5. Continual service improvement
  • Our Architecture Design Methodology incorporates ISO/IEC 20000 and ITIL® v3 Service Design guidance to enable our clients to remain current in a changing IT landscape
  • Futureproofing integrates the latest-known best practices and develops a flexible architecture to integrate the leading-edge technologies of tomorrow
  • Futureproofing helps our clients meet evolving business needs by minimizing the high costs of enterprise reengineering and retooling

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